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Updates & Notices
  • Please call the Mypenpay Help Line at 1-866-471-0368 for assistance on accessing this web site.
  • For issues with your Medicare Part B payments that are not resolved at this site, please contact:
    Northern California Region -
        Lawanda Woodard, at (510) 864-6747
    Southern California Region, Program Office,
        Executive, Kaiser Permanente Information Technology -
        Lawanda Woodard, at (510) 864-6747
  • Once you are logged in, you can utilize this web site to:
    • Change your primary address
    • Change/Set-up your alternate address
    • Change method of payment (from check to ACH)
    • Change bank deposit information
    • View images of paid checks
    • Place a stop and reissue on a new check if it is outstanding for 14 days
    • View your last 18 months of payments